How do I place an order?

  • To place an order, simply select the item you would like to order and add this item to your shopping basket. If you would like to order multiple items, you can easily go back to our product pages and continue shopping.
  • When you are satisfied with your selection, follow the instructions on the check-out page to proceed to the next page where you can enter your billing information.
  • After entering your billing information, you can proceed to the shipping page and choose your preferred delivery method.
  • Then confirm and complete your order!
  • After completing your order, you’ll receive your order confirmation via e-mail.

What payment methods can I use?

  • iDeal, credit card, and Paypal.

What delivery options do I have?

  • Orders over € 50: free of charge home delivery
  • Orders under € 50: postal service 
  • Pick up at Moooi Brand Store in Amsterdam, open from Tuesday till Saturday from 10:00 till 18:00. Orders placed before 12:00 on Monday can be picked up on Tuesday from 12:00 onwards. Orders placed before 12:00 on Wednesday can be picked up on Thursday from 12:00 onwards.

How does the return procedure work?

If your ordered item does not meet your expectations, you have the option to return your order.

  • You have 30 days to return your ordered item(s)
  • Returning your order is at your own costs
  • Returning your order at our Moooi Brand Store in Amsterdam is always free of charge!
  • Please get in touch with our Customer Care team to discuss your return. They are happy to provide you with all the necessary details to complete your return. You can reach them on 020-5287760 or webcare@moooi.com